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UOB Kay Hian reminds clients to remain vigilant against impersonation and phishing scams.
Fraudsters may impersonate our firm, other financial institutions, regulators or government authorities and contact clients through various channels. Using account verification or information updates as a pretext, they may steal clients’ login and authentication details, gain unauthorised access to trading accounts and steal assets. Please follow the security precautions below to protect your accounts and assets.
1
Beware of suspicious messages, fake websites and apps
Watch out for fraudulent emails, SMS messages and phone calls claiming to be from our firm. Fraudsters often use “account verification”, “information updates” or “regulatory requirements” as excuses to lure you into clicking links to fake trading websites or downloading fake mobile applications to steal your login details.
Do not click suspicious links or scan QR codes from unknown sources. If in doubt, always verify through verified official channels.
2
Keep your personal information confidential
Never disclose your username, password, one-time password (OTP), PIN or other authentication information to any third party. Keep your authentication devices and security tokens secure, and do not allow others to use them.
3
Build good security habits
●Use strong, unique passwords and avoid reusing them across different accounts.
●Where available, set appropriate trading controls and limits, and enable notifications for logins, transactions and important account changes.
●Regularly review your account activity, transaction records and statements. Watch for unfamiliar logins, orders, withdrawals, password resets or device changes.
4
Spot something suspicious? Report it immediately!
If you suspect that your account has been compromised or notice suspicious or unauthorised activity, contact your account manager or our Client Services team immediately.
